Delivery, Refunds & Returns

Delivery

Standard UK Delivery - This can take around 5-7 days, if you require express or next day delivery please contact us prior to ordering via nudiconcept@outlook.com to see if this is possible, for a surcharge.

Local Delivery - We're pleased to offer free local delivery within 12 miles of Lymington, please enter your details at checkout and this will automatically be calculated. Please note - be sure to leave your contact details for us to confirm a delivery time and date.

NUDI Showroom Collection - We are based in Lymington High Street. Please feel free to contact us to arrange a collection in person if preferred.

NUDI Showroom Appointments - You can also arrange to view the full range of products in our showroom, which is in the heart of Lymington High Street. Lymington is a coastal harbour town in the New Forest, Hampshire - Please contact us to arrange an appointment. 

 

Refunds & Returns

We will happily issue a refund or exchange any item you are not happy with, provided that is returned to us within 21 days of your receipt.

Returned items must be unused and in its new and original condition - with original labels and tags attached.

Before sending a return, exchange or refund, please contact nudiconcept@outlook.com prior to returning and state your order number and reason for return in order to obtain the return delivery instructions.

We do not cover the cost of the return postage, however we do advise that you ask for a certificate of postage which is free of charge, as we cannot accept liability for goods lost or damaged whilst returning unless a certificate of postage is is produced.

Refunds can take around 10-14 days from date of posting.